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2017 Events Calendar

Month Date Topic Speaker Venue
February 8th February Realigning the guest experience to drive more loyalty and revenue Alana Witte,
Founder The Chief Guest Officer
Crowne Plaza, Sheikh Zayed Road, Dubai
March 22nd March Qualities of best performing teams using Lego Serious Play Qabas Shaer,
Founding Director of Riforma Consulting.
Raffles Dubai, Sheikh Rashid Road, Wafi Centre
April 19th April Utilizing digital for in-house guest experiences and growing brand loyalty Dan Cross,
Head of Middle East,
Local Measure
Dusit Thani Hotel, Dubai
May 17th May The Impact of Staff Turnover on a Hotel’s Income Statement Mariano Faz,
Head of Asset Management,
TFG Asset Management
Emirates Academy of
Hospitality Management
June 14th June Be Bold for Change Tiina-Maija Bergman, Founder MindYourBusiness Four Points by Sheraton
September 27th September Direct Bookings as part of a cost-effective strategy Amer Al Halabi General Manager, EMEA, HotelsCombined and Abdallah Moghrabi Property Relationship Manager, HotelsCombined Conrad Hotel Dubai
October 18th October 2nd HSMAI UAE Conference   Dusit Thani Dubai
November 22nd November Why UGC (user generated content) is on the rise & why marketers should shift their efforts Andrew Burgess APAC & Middle East Director TINT TRYP by Wyndham Dubai Barsha Heights
December       TBC