HSMAI Middle East & Africa

Welcome to the Hospitality Sales and Marketing Association International (Middle East & Africa)

Empowering Hospitality Professionals

The Hospitality Sales and Marketing Association International (HSMAI) stands as an alliance uniting professionals in sales, marketing, and revenue management and distribution across diverse sectors within the hospitality industry globally. Placing a robust emphasis on education, HSMAI has emerged as a key industry advocate, actively identifying and disseminating trends in hospitality. It serves as a prominent advocate for both the hospitality sector and the commercial disciplines fostering connections between its members and partners.

Established in the United States in 1927, HSMAI operates as an individual membership organization, boasting a membership base of nearly 5,000 individuals hailing from 35 countries and chapters worldwide.

Internationally, HSMAI functions through regional boards of directors and staff, spanning fivekey regions: the Americas, LATAM, Europe, APAC and the Middle East & Africa. Each region offers distinctive programs and services tailored to association members. The organization is governed by a Global board, comprising delegates from each region.

Key benefits of becoming a member of HSMAI MEA

Become an individual or organizational member to and stay ahead in the dynamic landscape of your field.

1. Access industry insights
2. Networking opportunities
3. Educational resources
4. Professional development

Mission
To create a regional community that will advance our industry across all commercial disciplines by providing leading education, best practices exchange, thought leadership, and networking for industry professionals as well as partners.

Vision
The association provides hotel professionals and their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue.

Here’s a snapshot of the CSC MEA 2024 Highlights

HSMAI MEA 2024 Flashback

Support our mission by sponsoring our events

Contact our team today

FEATURED INSIGHTS

HSMAI Middle East & Africa

Inside the Industry: Talent, Travel, and the Future of Hospitality

April 25, 2025
What’s next for hospitality? Between generational shifts in the workforce, skyrocketing guest expectations, and new pressures on boutique hotels, uncertainty abounds.

HSMAI Middle East & Africa

Negotiation Mastery for Commercial Leaders

May 15, 2025
HSMAI staff had a chance to sit down with Hein and chat about her upcoming session. Hein will introduce the concept of tactical empathy, a trust-based approach to influence that prioritizes deep listening, psychological awareness, and authentic connection. “This isn’t about manipulation,” she says. “It’s about building rapport and influencing with integrity.”

HSMAI Middle East & Africa
What is the True Cost of Distribution?

May 8, 2025
Understanding the true cost of a hotel booking isn’t as straightforward as it might seem. Between marketing investments, agency fees, and labor costs, even a “direct” booking isn’t always the most profitable.

HSMAI Academy

The HSMAI Academy stands as the most extensive and ambitious endeavor in the field of education for hospitality sales, marketing, revenue management, and leadership. It encompasses a diverse array of course offerings and learning experiences, including online modules, face-to-face workshops, certifications, and qualifications.

Our courses feature specialized content crafted to empower your sales efforts, ignite innovative marketing strategies, and optimize revenue outcomes. Every facet of the content and support materials within HSMAI’s programs has been meticulously designed and developed for individuals engaged in hotel sales, marketing, and revenue management, catering to a broad spectrum of responsibilities ranging from entry-level to advanced positions.

Embark on your educational journey by exploring our webinars, publications, and online learning resources within the HSMAI Academy.

HSMAI Middle East & Africa

MEA Events

HSMAI Middle East & Africa

IN THE PRESS

HSMAI Middle East & Africa
HSMAI Middle East concludes 6th Annual ROC Commercial Strategy Conference
HSMAI Middle East & Africa
Dynamic Insights and Industry Evolution Strategies at ROC ME 2023
HSMAI Middle East & Africa
Pioneering Hospitality Strategies - Page 18 and 19
HSMAI Middle East & Africa
Highlights from the HSMAI ME Marketing Executive Roundtable

EXECUTIVE ROUNDTABLES

Invitation-only Roundtables for Executives leading Revenue, Digital and Sales teams and for General Managers.

ONLINE COURSES & TRAINING

Online Courses created by Hoteliers for Hoteliers.  Revenue Management, Digital Marketing, Sales & Distribution.

CERTIFICATIONS & OTHER PROGRAMS

Get Certified with HSMAI! Choose from Revenue Management, Digital Marketing and Business Acumen

Introducing HSMAI Academy

HSMAI is proud to present the HSMAI Academy.  Grow your career with HSMAI,  with guidance and education directly from our Academy.  Created by hoteliers, for hoteliers.  

Contact Us

Send us an email for any queries you have about HSMAI Middle East and we'll get back to you, asap.

Not readable? Change text. captcha txt
0

Start typing and press Enter to search